Customer Feedback

26/9/12:

The letters just arrived very happy thank you so much for all your help =)

- Jaime, Australia

25/9/12:

@LittleMischiefs ... thank you arrived safe and sound! Great service!

- Fiona, Glasgow (Twitter)

29/6/12:

I have been very impressed by your service, especially being so "contactable", efficiency and speed of delivery! I will definitely use your site again.

11/5/12:

Please may I make a change. Thankyou. I know how efficient you are at Little Mischiefs but even you shouldn't have sent the stool yet!! Regards Jean

2/5/12:

"Dear Tina,

I wanted to write a quick note to say thank you so very much for your assistance and for the dress.

It was well received, it fits beautifully (my niece is very tall for her age) and we both love it.

I will be sure to send photos when the big day occurs and am happy to provide a testimonial if your company uses such things and if you have a manager please let them know that my sister and I feel you are a credit to the company"

Mise - Spain

25/4/12:

"Tina, Thank you so much for rearranging another stool to be delivered so quick, it is very much appreciated, your customer service is acceptional.
I'm sure there will be years of enjoyment to be had from the stool, as both my children still have theirs from years ago.

Many thanks again"

Samantha - West Yorkshire

16/4/12:

"We were delighted at the prompt delivery of the beautiful christening stool. We are very pleased with the quality and the workmanship. It is a unique gift which we hope our grand-daughter will value for the rest of her life! Thank you so much!!"

Julie & Keith Chandler, Otley, West Yorkshire.

26/3/12:

"It's arrived!!! Thank you so much, it's absolutely perfect. My little girl was thrilled" (Kaloo rabbit)

28/2/12:

We really do appreciate what our wonderful customers have to say. Another glowing report from an appreciative customer has popped through our virtual mailbox tonight:

"Hi Tina,

Thank you so you much for your help with the personalised stool! I really appreciate the quick turn around and for your efforts in ensuring I got it in time for the Christening. Fantastic and personal customer service! The stool is great and Eveline's parents loved it. Her mum had tears in her eyes, she thought it was lovely. She is expecting another baby so I will definitely be back when its time for the next Christening.

Thanks again,

Sally"

15/2/12:

An e-mail received tonight from a happy customer:

"Hi Tina - Sorry it's taken me so long to get back to you but we did want to say a huge thank-you for a) getting our order to us so promptly and b) for how lovely it is! We have received many compliments on the personalised stool and just wanted to let you know how delighted we are with the quality and the design. Our daughter loves it too!

Thanks again - will be recommending you to all!" Lynn - Cheshire

6/2/12:

And another e-mail received from a loyal customer:

"Thanks for the package. It arrived very timely. Superb job - Syl"

And from a lady whose Wingreen toybag finally got caught after taking itself off on a Royal Mail travelling spree:

"Hi Tina, The bag looks great and I finally have a tidy living room"

3/2/12:

A text received from a lady we managed to help:

"Hi Tina, we picked up the bear today and he's exactly the right one and my son is thrilled! So thank you again for all your help! Please feel free to use this message as a testimonial for your business as your customer service is amazing! Thanks again, Katie"

4/2/12:

A few snippets from a lovely e-mail I received from a returning customer:

" I came straight back to you as you were so nice last time!"

"Purely down to chance timing and customer loyalty! Lovely to hear from you and thanks for your quick action again!!"

"Any other questions or things I can do...just let me know...would be more than happy to help! It makes a huge difference to me to know I can get such excellent service and personal contact that you're hard pushed to get in a shop!"

Jan 2012:

This one is not really a comment so much as an action, but click through to this link to read our local blog post about a yummy gesture from another loyal customer...

Some snips from feedback in 2011:

"The Alpaca Booties were amazing, really soft. They made an excellent gift and were well recieved. Would definitely recommend them. Tina made the transaction a pleasure, will be back for future gifts in the future! :) " - Kaye, Sheffield

"The doll was really well received and I think it was of great quality and special, as it was personalised" "I am glad that your are able to add my comments, I think you sell really good products." - Charlotte, Sheffield

" I got the prints. They are great. Thanks very much x" - text from local regular customer

"Absolutely delighted thank u and up the whoops of joy will be heard everywhere tonight when my daughter comes home! Thanka again" - Jo(text message)

"I purchased a monkey rattle/squeaker from you today at Aviva liked your stuff so much so found you on here, will be checking out your web site later. Thanks x" - A Facebook comment

"Thank you. I have to say the level of attention and service you are giving is unusual and lovely!!...These things make me much more likely to be a returning customer!! Thanks for the refreshing change" - Lucy

"Dear Tina, I just received the little shoes: they are really as beautiful as they seemed to be on the picture! Very nice gift box and cute card too;0) Thank you very much, Laurence (France)"

"The product was 100% perfect. The level of service received from Tina was second to none. I have never encountered a business that pays attention to the little details, which makes you as the customer feel so much more important. I would definitely shop with them again, and I would recommend you do to. Thank you Tina for all your help." - Fran

Recent Customer Comments